Patient Concierge & Front Desk Coordinator

Capital Health Screening Centre; Bordentown (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Retirement Savings and Investment Plan

Paid Time-Off Program

Job summary

Capital Health in New Jersey is seeking a full-time front desk receptionist to manage patient flow, scheduling, and registration in a busy medical office. You will greet patients professionally, collect co-pays, verify insurance information, and route calls to the right departments.

The role requires strong communication skills, familiarity with medical terminology, and basic Microsoft Office proficiency; prior healthcare office experience is preferred.

Qualifications

• High school diploma or equivalent.
• One year experience as receptionist or clerk in healthcare or customer service.
• Familiarity with medical terminology, ICD-10 and CPT codes; strong communication and interpersonal skills.

Responsibilities

• Answers telephones promptly and courteously, routing calls to the appropriate area.
• Schedules and cancels appointments and outpatient tests per policy.
• Prepares new patient charts and checks in/out with accurate demographic and insurance data.
• Collects co-payments and balances; refers questions to the appropriate staff.
• Performs other clerical duties and supports multiple Capital Health Medical Group practices as needed.

Skills

Medical terminology

ICD-10 codes

CPT codes

Communication skills

Interpersonal skills

Medical office certification

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Capital Health in New Jersey is seeking a full-time front desk receptionist to manage patient flow, scheduling, and registration in a busy medical office. You will greet patients professionally, collect co-pays, verify insurance information, and route calls to the right departments.

The role requires strong communication skills, familiarity with medical terminology, and basic Microsoft Office proficiency; prior healthcare office experience is preferred.