Patient Concierge & Scheduling Specialist

The-Perico-Group; Reading (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off

Sick Time

Holidays

Paid Parental Leave

401(k) Plan with company match

Medical/Dental/Vision insurance with H

EAP

Life and Disability Insurance

CPR Certification Renewal

Uniforms provided

Job summary

The-Perico-Group in Reading, MA is seeking a Scheduling Coordinator to join our elite periodontal practice. This in-office, non-remote role requires welcoming patients, managing calls, and scheduling to maximize provider time and patient satisfaction.

Responsibilities include maintaining records, coordinating with referring offices, and upholding HIPAA standards. Competitive benefits and a full-time schedule with paid time off and holidays accompany the position.

Qualifications

• Must have strong customer service orientation.
• Excellent communication and listening skills.
• Ability to manage time and schedule efficiently.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Answer phones promptly and courteously; schedule appointments.
• Maintain and optimize daily schedule; review patient records and referrals.
• Ensure HIPAA compliance and confidentiality of all information.
• Assist patients as needed and support referring offices.
• Handle reception area upkeep and professional relationships with partners.

Skills

Customer service

Communication

Time management

Organization

Team player

Education

High school diploma or equivalent

Job description

The-Perico-Group in Reading, MA is seeking a Scheduling Coordinator to join our elite periodontal practice. This in-office, non-remote role requires welcoming patients, managing calls, and scheduling to maximize provider time and patient satisfaction.

Responsibilities include maintaining records, coordinating with referring offices, and upholding HIPAA standards. Competitive benefits and a full-time schedule with paid time off and holidays accompany the position.