Dental Scheduling Concierge—Fast-Paced Patient Care

Talentify; Milford (MA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

401k Plan with company match

Health Savings Account (HSA)

Medical, Dental and Vision Coverage

Life Insurance

Short & Long-Term Disability

Employee Assistance Program

BLS/CPR Certification

Career path advancement

Discount and Rewards Marketplace

Job summary

Metrowest Oral Surgical Associates is seeking a Scheduling Coordinator for an in-office, full-time role in Milford. The candidate will manage patient scheduling, greet patients, and coordinate with referring offices to ensure efficient workflow.

Experience in dental terminology and customer service is preferred, with attention to detail and strong organizational skills. This position offers competitive pay and benefits and is located in Milford, MA.

Qualifications

• Understanding of dental terminology.
• Friendly, inviting, and professional personality.
• Basic office skills such as typing and filing.
• Good organizational skills.
• Attention to detail.

Responsibilities

• Provide concierge level customer service to patients, referrers, and staff.
• Greet patients and visitors with a friendly demeanor.
• Answer the phone promptly and courteously.
• Schedule appointments to optimize satisfaction and provider time.
• Prepare daily provider schedules and patient charts.
• Manage patient flow to reduce wait times and assist patients as needed.
• Maintain a neat, professional reception area and responsive referrals relations.
• Maintain HIPAA confidentiality and perform other duties as assigned.

Skills

Dental terminology

Professional demeanor

Typing

Filing

Organization

Attention to detail

Education

High school diploma or equivalent

Customer service experience (1 year)

Job description

Metrowest Oral Surgical Associates is seeking a Scheduling Coordinator for an in-office, full-time role in Milford. The candidate will manage patient scheduling, greet patients, and coordinate with referring offices to ensure efficient workflow.

Experience in dental terminology and customer service is preferred, with attention to detail and strong organizational skills. This position offers competitive pay and benefits and is located in Milford, MA.