Dental Patient Concierge & Scheduling Specialist

Simply Periodontics; Worcester (MA); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Simply Periodontics is seeking a Patient Coordinator to deliver a warm, efficient front desk experience. You’ll greet patients, manage the schedule, and ensure smooth handoffs to the clinical team while collecting payments and confirming insurance coverage.

The role requires strong communication, attention to detail, and experience with dental billing in a fast-paced dental setting. HIPAA-compliant handling of patient information is essential.

Formación

• Experience handling dental billing and insurance coordination.
• Strong communication with patients about treatment and finances.
• Attention to detail and accurate patient records.
• Ability to multitask in a fast-paced environment.
• HIPAA-compliant handling of patient information.

Responsabilidades

• Greet patients and set a welcoming tone.
• Manage scheduling to minimize wait times.
• Coordinate between patients and clinical team.
• Assist with check-in/check-out and payments.
• Explain treatment plans and insurance options.
• Verify insurance and confirm coverage.
• Maintain accurate HIPAA-compliant records.

Conocimientos

Dental billing experience

Insurance verification

Excellent communication

HIPAA compliance

Schedule management

Herramientas

Practice management software

Descripción del empleo

Simply Periodontics is seeking a Patient Coordinator to deliver a warm, efficient front desk experience. You’ll greet patients, manage the schedule, and ensure smooth handoffs to the clinical team while collecting payments and confirming insurance coverage.

The role requires strong communication, attention to detail, and experience with dental billing in a fast-paced dental setting. HIPAA-compliant handling of patient information is essential.