Patient Concierge & Scheduling Specialist

CarolinaEast Health System; New Bern (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

CarolinaEast Health System in New Bern, NC, seeks a friendly Patient Service Representative to greet patients, instruct, direct, answer phones, and schedule appointments as a liaison between patients and medical staff.

The role requires a high school diploma or GED and experience in healthcare or customer service; knowledge of medical terminology is a plus, with a commitment to outstanding service.

Qualifications

• High school diploma or GED.
• Word Processing and computer experience.
• Previous experience in a healthcare medical clinic setting or customer service.
• Knowledge of medical terminology is preferred.

Responsibilities

• Greet, instruct, direct and answer phones for patients.
• Schedule patients and act as liaison between patients and medical staff.

Skills

Customer service

Word processing

Computer skills

Education

High school diploma or GED

Job description

CarolinaEast Health System in New Bern, NC, seeks a friendly Patient Service Representative to greet patients, instruct, direct, answer phones, and schedule appointments as a liaison between patients and medical staff.

The role requires a high school diploma or GED and experience in healthcare or customer service; knowledge of medical terminology is a plus, with a commitment to outstanding service.