Patient Services Coordinator | Front Desk & Scheduling

CarolinaEast Health System; New Bern (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Job summary

CarolinaEast Health System in New Bern, NC is seeking a Patient Service Representative to greet and direct patients, answer phones, and schedule appointments. You will serve as a liaison between patients and medical support staff to ensure smooth care delivery.

The role emphasizes friendly, professional customer service and accurate data entry in a fast-paced clinic environment, requiring high school diploma or GED and experience in healthcare or customer service.

Qualifications

• High school diploma or GED required.
• Word Processing and computer experience preferred.
• Previous experience in a healthcare medical clinic setting or customer service.
• Knowledge of medical terminology is preferred.

Responsibilities

• Greet, instruct, direct, answer phones, and schedule patients.
• Serve as a liaison between patient and medical support staff.

Skills

Customer service

Medical terminology

Computer literacy

Phone handling

Education

High School diploma or GED

Tools

Word Processing

Job description

CarolinaEast Health System in New Bern, NC is seeking a Patient Service Representative to greet and direct patients, answer phones, and schedule appointments. You will serve as a liaison between patients and medical support staff to ensure smooth care delivery.

The role emphasizes friendly, professional customer service and accurate data entry in a fast-paced clinic environment, requiring high school diploma or GED and experience in healthcare or customer service.