Patient Service Representative, CEP Heart Center-New Bern

CarolinaEast; New Bern (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

CarolinaEast in New Bern, NC seeks a Patient Service Representative to greet and direct patients, answer phones, and schedule appointments. You will serve as a liaison between patients and medical support staff to ensure smooth clinic operations.

Candidates should have a high school diploma or GED, experience in healthcare or customer service, and knowledge of medical terminology is preferred. Deliver outstanding customer service consistent with CarolinaEast's Standards of Excellence.

Qualifications

• High school diploma or GED required.
• Experience in healthcare clinic or customer service preferred.
• Knowledge of medical terminology preferred.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

Responsibilities

• Greet, instruct, direct and assist patients and visitors.
• Answer phones and schedule patient appointments.
• Serve as liaison between patient and medical support staff.

Skills

Customer service

Communication

Phone etiquette

Education

High school diploma or GED

Job description

New Bern, NC, United States

Job Description

Job Summary: The Patient Service Representative will have the primary responsibility to greet, instruct, direct, answer phones, and schedule patients. Serve as a liaison between patient and medical support staff.

• High school diploma or GED. Word Processing and computer experience.
• Previous experience in a healthcare medical clinic setting or customer service.
• Knowledge of medical terminology is preferred.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

Job Info

• Job Identification 6756
• Job Category Administrative/Clerical
• Posting Date 07/21/2026, 02:00 PM
• Job Schedule Full time
• Locations 1001 Newman Rd, New Bern, NC, 28562, US