Patient Concierge & Scheduling Specialist

The US Oncology Network; Cincinnati (OH); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

OHC is seeking a Patient Services Coordinator in Kenwood, Ohio, to provide frontline patient support in a fast-paced clinic. You will greet patients, collect forms and co-pays, and coordinate appointment scheduling while liaising with clinical staff to ensure smooth patient flow.

The ideal candidate demonstrates compassion, organization, and excellent customer service skills, with proficiency in Microsoft Office and a commitment to confidentiality and compliance with HIPPA guidelines.

Qualifikationen

• High school diploma or equivalent and basic computer skills required.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Willingness to complete required e-learning courses within 90 days of starting.

Aufgaben

• Greet patients and visitors in a prompt, courteous and professional manner.
• Check in patients and inform clinical staff of patient arrival.
• Explain and collect paperwork; verify completeness and file forms; update demographics and insurance information.
• Schedule and communicate appointment details, including time and location.
• Maintain patient charts and filing; ensure confidentiality and HIPAA compliance.

Kenntnisse

Customer service

MS Office proficiency

Adaptability

Ausbildung

High school diploma or equivalent

Tools

Outlook

Word

Excel

Jobbeschreibung

OHC is seeking a Patient Services Coordinator in Kenwood, Ohio, to provide frontline patient support in a fast-paced clinic. You will greet patients, collect forms and co-pays, and coordinate appointment scheduling while liaising with clinical staff to ensure smooth patient flow.

The ideal candidate demonstrates compassion, organization, and excellent customer service skills, with proficiency in Microsoft Office and a commitment to confidentiality and compliance with HIPPA guidelines.