Medical Office Concierge & Scheduler

OhioHealth; Columbus (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

OhioHealth is seeking a friendly Office Specialist to support receptionist and clerical tasks in a fast-paced medical office. You will greet patients, verify insurance, schedule appointments in the EMR, and ensure accurate patient data entry.

Strong communication, organizational skills, and customer service are essential. Responsibilities include maintaining patient charts, answering phones, handling paperwork, and supporting staff as needed.

Qualifications

• High School or GED is required.
• 1-2 years of secretarial experience in health care or medical office or equivalent combo of education and experience.
• Typing 55-60 words per minute.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and computer systems.

Responsibilities

• Greets patients and handles initial paperwork and registrations.
• Performs insurance verification and collects co-pays.
• Schedules appointments in EMR and maintains patient information accuracy.
• Answer multi-line phones and route calls to appropriate staff.
• Provides general clerical support and maintains organized patient charts.

Skills

Typing 55-60 wpm

Excellent communication

Organizational skills

Customer service

Education

High School diploma or GED

Tools

Microsoft Office

Word

Excel

PowerPoint

Job description

OhioHealth is seeking a friendly Office Specialist to support receptionist and clerical tasks in a fast-paced medical office. You will greet patients, verify insurance, schedule appointments in the EMR, and ensure accurate patient data entry.

Strong communication, organizational skills, and customer service are essential. Responsibilities include maintaining patient charts, answering phones, handling paperwork, and supporting staff as needed.