Patient Concierge & Scheduling Specialist

Envision Eye Care; Bristol (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Envision Eye Care in Bristol, TN is seeking a friendly Patient Services Representative to greet patients, schedule appointments, and handle inquiries with warmth and professionalism.

You will coordinate with clinical staff to ensure timely care, manage patient records, and oversee smooth check-in and check-out, maintaining an energetic, welcoming atmosphere. The schedule runs Monday through Friday, 8 am to 5 pm, with evenings and weekends free.

Qualifications

• Strong communication abilities for interactions with patients and staff.
• Excellent organizational skills for appointments and records.
• Customer-focused attitude to create a welcoming environment.

Responsibilities

• Greet patients with warmth and professionalism.
• Schedule appointments and manage inquiries.
• Assist in processing patient information and check-in/check-out.
• Coordinate with clinical staff to ensure timely care.

Skills

Communication

Organization

Patient care

Adaptability

Job description

Envision Eye Care in Bristol, TN is seeking a friendly Patient Services Representative to greet patients, schedule appointments, and handle inquiries with warmth and professionalism.

You will coordinate with clinical staff to ensure timely care, manage patient records, and oversee smooth check-in and check-out, maintaining an energetic, welcoming atmosphere. The schedule runs Monday through Friday, 8 am to 5 pm, with evenings and weekends free.