Patient Care Concierge: Front Desk & Scheduling

Keplr Vision; Gilbert (AZ); On-site; USD 38,000 - 47,000; Full time

Job summary

San Tan Eyecare is seeking a Patient Care Coordinator to be the friendly first point of contact for patients. You’ll handle scheduling, check-ins, and front desk tasks with a professional, warm demeanor, ensuring a smooth patient experience.

In this role you’ll use basic computer systems, communicate clearly with patients and team members, and stay organized under pressure. Training is provided to support your growth in our patient-focused practice.

Qualifications

• 1+ year of customer service experience; healthcare experience a plus.
• Strong communication and professional demeanor.
• Proficient with basic computer systems and quick to learn new software.

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through time management and multitasking

Job description

San Tan Eyecare is seeking a Patient Care Coordinator to be the friendly first point of contact for patients. You’ll handle scheduling, check-ins, and front desk tasks with a professional, warm demeanor, ensuring a smooth patient experience.

In this role you’ll use basic computer systems, communicate clearly with patients and team members, and stay organized under pressure. Training is provided to support your growth in our patient-focused practice.