Full-Time Patient Services Specialist - Front Desk

Envision Eye Care; Gray (TN); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

401(k)

Health Savings Account

Competitive Salary

Paid Time Off

Employee Discounts

Zusammenfassung

Envision Eye Care in Gray, TN is seeking a Full Time Patient Services Representative to greet patients, manage check-in/out, and support the clinical team. This onsite role emphasizes a friendly, patient-centered front desk experience in a fast-paced environment.

You will schedule appointments, verify insurance, update records, and help ensure a smooth, respectful patient journey from arrival to departure, upholding the company values.

Qualifikationen

• Strong interpersonal and communication skills to connect effectively with patients and colleagues.
• Friendly and approachable demeanor; time management and organizational skills.
• Problem-solving abilities and attention to detail for accurate patient records and information verification.
• Adaptability and a proactive mindset; respectful and optimistic attitude aligned with company values.
• Commitment to providing exemplary customer service and willingness to learn and grow within the role.

Aufgaben

• Deliver exceptional customer service by welcoming patients and addressing their needs with enthusiasm and professionalism.
• Manage appointment scheduling and efficiently handle patient inquiries and concerns in person and over the phone.
• Update patient records, verify insurance information, and facilitate smooth check-in and check-out processes.
• Work closely with the clinical team to ensure patient information is accurate and up-to-date, contributing to a seamless patient experience.
• Maintain a clean and organized front desk area and adhere to all company protocols.
• Communicate effectively with team members to address patient issues and explore ways to enhance service delivery while upholding core values.

Kenntnisse

Interpersonal communication

Time management

Organizational skills

Problem-solving

Adaptability

Customer service

Jobbeschreibung

Envision Eye Care in Gray, TN is seeking a Full Time Patient Services Representative to greet patients, manage check-in/out, and support the clinical team. This onsite role emphasizes a friendly, patient-centered front desk experience in a fast-paced environment.

You will schedule appointments, verify insurance, update records, and help ensure a smooth, respectful patient journey from arrival to departure, upholding the company values.