Patient Concierge & Registration Specialist

Summit Health Management; New York (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

CityMD in New York is seeking a Patient Service Representative to greet patients, register them, and coordinate intake in a fast-paced clinic. You will enter and update patient information, verify insurance, and liaise with Billing to address questions with urgency and courtesy.

You will handle phones, manage cash and co-pays, and support the team with accuracy and exceptional service. A high school diploma and strong communication skills are required; bilingual abilities are a plus.

Qualifications

• High school diploma or GED required.
• Experience in high-volume/high-intensity service environment preferred.
• Excellent verbal and written communication; detail-oriented and a team player.

Responsibilities

• Greet and welcome patients.
• Register patients and coordinate intake and appointments.
• Enter/update patient information in the system.

Skills

Verbal communication

Written communication

Interpersonal skills

Typing speed

Customer service

Bilingual

Education

High School Degree or GED

Job description

CityMD in New York is seeking a Patient Service Representative to greet patients, register them, and coordinate intake in a fast-paced clinic. You will enter and update patient information, verify insurance, and liaise with Billing to address questions with urgency and courtesy.

You will handle phones, manage cash and co-pays, and support the team with accuracy and exceptional service. A high school diploma and strong communication skills are required; bilingual abilities are a plus.