Patient Care & Registration Specialist

ModernMD Urgent Care; New York (NY); On-site; USD 22,041 - 33,062; Full time

Job summary

ModernMD Urgent Care in New York seeks a friendly front desk receptionist to greet patients, register visits, verify insurance, and collect payments. You will respond to calls, manage scheduling, and keep the EMR updated, supporting a smooth patient flow and a positive experience.

Requires a high school diploma and at least one year in customer service; multilingual abilities are a plus. The role rewards teamwork, attention to detail, and HIPAA compliance in a fast-paced clinic.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of customer service experience, preferably in healthcare.
• Strong customer service and communication skills.
• Detail oriented with ability to maintain organization.
• Ability to work with multiple managers in a fast-paced environment.
• Fluency in Spanish or other languages is a plus.

Responsibilities

• Greet patients upon entry and assist with registration.
• Verify insurance and collect patient payments accurately.
• Answer and route phone calls, take messages, and schedule appointments.
• Document patient information in EMR accurately and completely.
• Maintain waiting area cleanliness and front desk organization.
• Assist with intake and scribes duties as needed.

Skills

Customer service

Communication

Teamwork

Bilingual skills

Education

High School Diploma

Job description

ModernMD Urgent Care in New York seeks a friendly front desk receptionist to greet patients, register visits, verify insurance, and collect payments. You will respond to calls, manage scheduling, and keep the EMR updated, supporting a smooth patient flow and a positive experience.

Requires a high school diploma and at least one year in customer service; multilingual abilities are a plus. The role rewards teamwork, attention to detail, and HIPAA compliance in a fast-paced clinic.