Patient Concierge – Part-Time Guest Services

Sentara Health; Harrisonburg (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

Sentara Rockingham Memorial Hospital in Harrisonburg, VA is seeking Part Time Guest Services Representatives. The Guest Relations Representative acts as a liaison between patients, families, visitors and the hospital and medical team to create a welcoming and smooth experience.

Responsibilities include greeting guests, providing information, addressing concerns, and coordinating with departments to support a compassionate, patient‑centered environment for every visitor.

Qualifications

• Customer Service experience - 1 year (Required)

Responsibilities

• The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members.
• They are responsible for providing a welcoming and genuine environment and addressing concerns to ensure a smooth and comfortable experience for patients.

Skills

Customer Service

Education

High School Grad or Equivalent (Required)

Job description

Sentara Rockingham Memorial Hospital in Harrisonburg, VA is seeking Part Time Guest Services Representatives. The Guest Relations Representative acts as a liaison between patients, families, visitors and the hospital and medical team to create a welcoming and smooth experience.

Responsibilities include greeting guests, providing information, addressing concerns, and coordinating with departments to support a compassionate, patient‑centered environment for every visitor.