Guest Experience Specialist - Part Time (Hospital)

Sentara Health Plans; Harrisonburg (VA); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Long-Term Disability & Short-Term Ill.

Life Insurance

401k/403B with Employer Match

Tuition Assistance

Student Debt Pay Down

Pet Insurance

Legal Resources Plan

Job summary

Sentara Health Plans is seeking a Guest Services Representative at Sentara RMH Medical Center in Harrisonburg, VA. This part-time role focuses on welcoming patients and visitors, addressing needs, and serving as a friendly liaison with the medical team.

The position requires a high school diploma and at least one year of customer service experience. The ideal candidate will excel in a fast-paced hospital environment, demonstrate strong communication skills, and reflect the organization’s

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service experience required.

Responsibilities

• Greet patients, families and visitors; assist with inquiries and directions.
• Serve as a liaison between patients and hospital staff to address concerns.
• Create a welcoming, calm environment to ensure a smooth and comfortable experience for patients and guests.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

Sentara Health Plans is seeking a Guest Services Representative at Sentara RMH Medical Center in Harrisonburg, VA. This part-time role focuses on welcoming patients and visitors, addressing needs, and serving as a friendly liaison with the medical team.

The position requires a high school diploma and at least one year of customer service experience. The ideal candidate will excel in a fast-paced hospital environment, demonstrate strong communication skills, and reflect the organization’s