Patient Concierge & Medical Scheduling Specialist

Orthopedic Physicians Alaska; Anchorage (AK); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Complimentary orthopedic and primary-

Medical and dental insurance coverage

Life insurance

Disability insurance

401K

Profit sharing

Employee Assistance Program

Paid time off starting at three weeks

7 paid holidays per year

Competitive pay and annual reviews

Job summary

Orthopedic Physicians Alaska is seeking a Reception Specialist for the OPA Foot & Ankle clinic. The role focuses on delivering outstanding patient service, answering calls, scheduling appointments, and handling precertifications and verifications.

The position runs Monday–Friday, 8:30am–5pm, with a comprehensive benefits package including insurance, 401K, paid time off, and more. Prioritize accuracy and strong communication to support the billing team and patient care.

Qualifications

• Six months of customer service experience.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Knowledge of CPT and ICD-10.

Responsibilities

• Provide outstanding customer service to all patients.
• Perform insurance verification and prior authorizations.
• Educate patients on insurance coverage limits and options.
• Work closely with the billing and other departments providing services.
• Collect deposits and co-pays.

Skills

Customer service

Insurance coordination

Attention to detail

Strong communication

Education

High School diploma or equivalent

Tools

Insurance verification software

Billing systems

Job description

Orthopedic Physicians Alaska is seeking a Reception Specialist for the OPA Foot & Ankle clinic. The role focuses on delivering outstanding patient service, answering calls, scheduling appointments, and handling precertifications and verifications.

The position runs Monday–Friday, 8:30am–5pm, with a comprehensive benefits package including insurance, 401K, paid time off, and more. Prioritize accuracy and strong communication to support the billing team and patient care.