Front Desk Specialist – Orthopedics & Patient Care

OrthoAlaska LLC; Anchorage (AK); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical and dental insurance within 30

Life insurance

Disability insurance

401K

Profit sharing

Employee Assistance Program

Paid time off starting at three weeks

7 paid holidays per year

Competitive pay and annual reviews

Job summary

Orthopedic Physicians Alaska is seeking a Reception Specialist in Eagle River, full-time. You will greet patients, answer calls, schedule appointments, and handle precertification tasks to ensure smooth clinic flow and patient satisfaction.

Ideal candidates bring healthcare reception experience, strong communication skills, and the ability to manage insurance verifications and co-pays in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• Six months of customer service experience.

Responsibilities

• Provide outstanding customer service to all patients.
• Perform insurance verification and prior authorizations.
• Educate patients on insurance coverage limits and options.
• Work closely with the billing and other departments providing services.
• Collect deposits and co-pays.
• Other duties as assigned by supervisor.

Skills

Customer service

Insurance verification

Prior authorizations

Appointment scheduling

Communication

Organization

Education

High School diploma or equivalent

Six months customer service experience

Job description

Orthopedic Physicians Alaska is seeking a Reception Specialist in Eagle River, full-time. You will greet patients, answer calls, schedule appointments, and handle precertification tasks to ensure smooth clinic flow and patient satisfaction.

Ideal candidates bring healthcare reception experience, strong communication skills, and the ability to manage insurance verifications and co-pays in a fast-paced environment.