Patient Concierge - Medical Front Desk (Full-Time)

Mid-City OB-GYN, PC; Omaha (NE); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Profit Sharing

Paid Vacation and Holidays

Flexible Spending Account (FSA)

Company-Paid Life Insurance and AD&D

Optional Supplemental Life Insurance

Opportunities for training and growth

Job summary

Mid-City OB-GYN, PC in Omaha, NE is seeking a friendly front desk receptionist to greet patients, check in/out, schedule appointments, and support registration. You will verify patient information in our EHR, collect documents and payments, and keep the reception area organized and welcoming.

The ideal candidate enjoys helping people, stays organized in a fast-paced medical office, communicates well, and can multitask while providing outstanding customer service.

Qualifications

• Preferred Qualifications: Prior medical office or healthcare customer service experience.
• Experience with electronic health records (EHR).
• High school diploma or equivalent.

Responsibilities

• Welcoming patients with professionalism and kindness.
• Checking patients in and out for appointments.
• Answering and directing calls using a multi-line phone system.
• Scheduling appointments and assisting with registration.
• Verifying and updating patient information in our electronic health record (EHR).
• Collecting required documentation and payments.
• Maintaining an organized, professional reception area.
• Assisting with scanning, filing, faxing, and other administrative tasks.
• Supporting providers and teammates to keep our offices running efficiently.

Skills

Customer service

Multitasking

Communication

Team player

Organized

Detail-oriented

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Multi-line phone system

Job description

Mid-City OB-GYN, PC in Omaha, NE is seeking a friendly front desk receptionist to greet patients, check in/out, schedule appointments, and support registration. You will verify patient information in our EHR, collect documents and payments, and keep the reception area organized and welcoming.

The ideal candidate enjoys helping people, stays organized in a fast-paced medical office, communicates well, and can multitask while providing outstanding customer service.