Front Desk Medical Receptionist

Mid-City OB-GYN, PC; Omaha (NE); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Profit Sharing

Paid Vacation and Holidays

Flexible Spending Account (FSA)

Company-Paid Life Insurance and AD&D

Optional Supplemental Life Insurance

Opportunities for training and growth

Job summary

Mid-City OB-GYN, PC in Omaha, NE is seeking a friendly front desk receptionist to greet patients, check in/out, schedule appointments, and support registration. You will verify patient information in our EHR, collect documents and payments, and keep the reception area organized and welcoming.

The ideal candidate enjoys helping people, stays organized in a fast-paced medical office, communicates well, and can multitask while providing outstanding customer service.

Qualifications

• Preferred Qualifications: Prior medical office or healthcare customer service experience.
• Experience with electronic health records (EHR).
• High school diploma or equivalent.

Responsibilities

• Welcoming patients with professionalism and kindness.
• Checking patients in and out for appointments.
• Answering and directing calls using a multi-line phone system.
• Scheduling appointments and assisting with registration.
• Verifying and updating patient information in our electronic health record (EHR).
• Collecting required documentation and payments.
• Maintaining an organized, professional reception area.
• Assisting with scanning, filing, faxing, and other administrative tasks.
• Supporting providers and teammates to keep our offices running efficiently.

Skills

Customer service

Multitasking

Communication

Team player

Organized

Detail-oriented

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Multi-line phone system

Job description

Location: Omaha, NE (162nd & Dodge and/or 72nd and Center)

Schedule: Full-Time | Monday-Friday | 8:00-5:00

Pay: Competitive hourly wage based on experience

Make a Difference Every Day

At Mid-City OB-GYN, we believe every patient deserves compassionate, exceptional care from the moment they walk through our doors. Our front desk team plays an essential role in creating that experience.

If you enjoy helping people, thrive in a fast-paced environment, and take pride in staying organized while providing outstanding customer service, we'd love to meet you.

What You'll Do

• Welcoming patients with professionalism and kindness
• Checking patients in and out for appointments
• Answering and directing calls using a multi-line phone system
• Scheduling appointments and assisting with registration
• Verifying and updating patient information in our electronic health record (EHR)
• Collecting required documentation and payments
• Maintaining an organized, professional reception area
• Assisting with scanning, filing, faxing, and other administrative tasks
• Supporting providers and teammates to keep our offices running efficiently

We're Looking For Someone Who

• Enjoys working with people and providing exceptional customer service
• Stays positive and composed in a busy medical office
• Is dependable, organized, and detail-oriented
• Can multitask and prioritize effectively
• Works well independently while also being a strong team player
• Has excellent communication and problem-solving skills
• Is comfortable learning new technology and computer systems

Preferred Qualifications

• Previous medical office or healthcare customer service experience
• Experience working with electronic health records (EHR)
• High school diploma or equivalent

Benefits You'll Enjoy

• Medical, Dental & Vision Insurance
• 401(k) with Profit Sharing
• Paid Vacation and Holidays
• Flexible Spending Account (FSA)
• Company-Paid Life Insurance and AD&D
• Optional Supplemental Life Insurance
• Opportunities for training and professional growth

Why Join Mid-City OB-GYN?

We're more than a medical practice-we're a team that supports one another while providing exceptional care to women throughout every stage of life. We believe in teamwork, respect, accountability, and creating a positive workplace where employees can grow and succeed.

If you're looking for a career where your work truly makes a difference, we'd love to hear from you.

Mid-City OB-GYN is an Equal Opportunity Employer.