Patient Concierge & Front Office Scheduler

Methodist Mansfield Medical Center; Richardson (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement plan matching

Employee wellness program

Job summary

Methodist Mansfield Medical Center is seeking a Patient Representative to greet and assist patients, verify insurance, schedule appointments, and enter data into the computer system. The role serves as liaison between patients and clinical staff, requiring confidentiality and accuracy.

Candidates should have high school education, strong communication skills, and familiarity with medical terminology and front-office software.

Qualifications

• Knowledge of front office procedures and medical terminology required.
• Excellent grammar and spelling and ability to greet patients.
• Experience with medical management software preferred.

Responsibilities

• Greet, instruct and schedule patients.
• Register patients into the computer system and verify insurance.
• Assist patients with ambulatory difficulties and collect payments.
• Input daily balances of charges and receipts as directed.
• Maintain confidentiality and a neat reception area.
• Act as liaison between patients and clinical staff.

Skills

Front office procedures

Medical terminology

Telephone etiquette

Patient communication

Medical office software

Education

High school diploma or equivalent

Tools

Medical management software

Job description

Methodist Mansfield Medical Center is seeking a Patient Representative to greet and assist patients, verify insurance, schedule appointments, and enter data into the computer system. The role serves as liaison between patients and clinical staff, requiring confidentiality and accuracy.

Candidates should have high school education, strong communication skills, and familiarity with medical terminology and front-office software.