Patient Concierge & Front Desk Specialist

Methodist Health System; Cedar Hill (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Medical Group in North Texas is seeking a friendly Front Office Receptionist to greet patients, register them, and schedule appointments. You will verify insurance benefits and serve as a liaison between patients and clinical staff.

Ideal candidates have a high school diploma, at least 2 years in a front office using Medical Management software, and strong typing (40 wpm) plus knowledge of medical terminology and coding.

Qualifications

• High school education or equivalent.
• 2 years in a front office using Medical Management software.
• Typing or data entry at 40 wpm.
• Working knowledge of medical terminology and coding.

Responsibilities

• Greets patients in a prompt, courteous and helpful manner.
• Checks-in patients, verifies and updates demographic and insurance information to the medical record.
• Collects payments and enters charges into the computer system.
• Registers new patients into the computer system and verifies all patients’ addresses, telephone numbers and insurance information.
• Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
• Proficiency with medical office technology systems.
• Maintains work area and reception area in neat and orderly manner.
• Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.
• Attends educational and staff meetings as scheduled.
• Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.
• Must be able to support the clinic efficiency and cohesion.

Skills

Typing 40 wpm

Medical terminology

Data entry

Education

High school diploma or equivalent

Tools

Medical Management software

Job description

Methodist Medical Group in North Texas is seeking a friendly Front Office Receptionist to greet patients, register them, and schedule appointments. You will verify insurance benefits and serve as a liaison between patients and clinical staff.

Ideal candidates have a high school diploma, at least 2 years in a front office using Medical Management software, and strong typing (40 wpm) plus knowledge of medical terminology and coding.