Patient Concierge & Front Desk Specialist

Methodist Health System; Waxahachie (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan matching

Wellness program

Job summary

Methodist Medical Group seeks a front office associate to greet and schedule patients, verify demographics and insurance, and process payments. You will register new patients, handle phone inquiries, and assist clinicians with efficient front desk operations.

Ideal candidates will have a high school diploma, 2 years of front office experience with Medical Management software, and accurate 40 wpm typing. Strong medical terminology knowledge is required.

Qualifications

• High school education or equivalent.
• 2 years in a front office using Medical Management software.
• Typing or data entry at 40 wpm.
• Working knowledge of medical terminology and coding.

Responsibilities

• Greets patients in a prompt, courteous and helpful manner.
• Checks-in patients, verifies and updates demographic and insurance information to the medical record.
• Collects payments and enters charges into computer system.
• Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.
• Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
• Proficiency with medical office technology systems.
• Maintains work area and reception area in neat and orderly manner.
• Attends educational and staff meetings as scheduled.
• Must work with staff to foster a team approach to quality patient care and staff cooperation.
• Support clinic efficiency and cohesion.

Skills

Front desk

Medical software

Typing 40 wpm

Medical terminology

Education

High school diploma

Tools

Medical Management software

Job description

Methodist Medical Group seeks a front office associate to greet and schedule patients, verify demographics and insurance, and process payments. You will register new patients, handle phone inquiries, and assist clinicians with efficient front desk operations.

Ideal candidates will have a high school diploma, 2 years of front office experience with Medical Management software, and accurate 40 wpm typing. Strong medical terminology knowledge is required.