Patient Care Front Desk Specialist

Methodist Health System; Allen (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salaries

Benefits package

Retirement plan

Employee wellness program

Job summary

Methodist Medical Group is seeking a Patient Representative to greet and assist patients, determine insurance benefits, and register patients in the system. The role supports the Office Manager and clinical staff, ensuring accurate data entry and smooth front-office operations.

The position emphasizes confidentiality, professional communication, and adherence to office policies. Opportunities exist within Methodist Health System’s network with competitive salaries and benefits.

Qualifications

• Strong communication skills with judgement and discretion.
• Working knowledge of medical terminology and coding preferred.
• Previous two years in a front office using medical management software preferred.
• Typing or data entry at 40 wpm experience.

Responsibilities

• Greet patients, schedule, and register them in the computer system.
• Verify and update demographic and insurance information; assist ambulatory patients.
• Collect payments and enter charges; ensure accuracy of patient records.
• Answer phones, screen calls, and relay messages; maintain neat reception area.
• Support Practice Manager and participate in staff meetings.
• Input daily balances of charges and receipts as assigned.
• Follow OSHA regulations and promote team approach to quality patient care.
• Attend educational sessions as scheduled.

Skills

Strong communication

Medical terminology

Data entry 40 wpm

Office software

Education

High school education or equivalent

Tools

Medical management software

Job description

Methodist Medical Group is seeking a Patient Representative to greet and assist patients, determine insurance benefits, and register patients in the system. The role supports the Office Manager and clinical staff, ensuring accurate data entry and smooth front-office operations.

The position emphasizes confidentiality, professional communication, and adherence to office policies. Opportunities exist within Methodist Health System’s network with competitive salaries and benefits.