Patient Concierge & Front Office Coordinator

Ivy Rehab; Bingham Farms (MI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual

6 holidays

Online education platform

Paid parental leave

Job summary

Ivy Health in Michigan is seeking a Patient Coordinator to be the first contact for patients, ensuring a welcoming, organized clinic experience. You will support front office tasks such as patient registration, scheduling, and maintaining accurate records to keep the clinical team coordinated.

Full-time, 40 hours/week, pay range $18–$20/hr. The role emphasizes customer service, multi-tasking in a fast-paced environment, and a commitment to exceptional patient outcomes.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.

Responsibilities

• Serve as the first point of contact for patients and families.
• Handle patient registration, scheduling, and front office duties.
• Maintain accurate patient records and appointment management for smooth clinic operations.

Skills

Healthcare admin experience

MS Office

Time management

Multi-tasking

Customer service

Adaptability

Eagerness to learn

Patient-focused

Job description

Ivy Health in Michigan is seeking a Patient Coordinator to be the first contact for patients, ensuring a welcoming, organized clinic experience. You will support front office tasks such as patient registration, scheduling, and maintaining accurate records to keep the clinical team coordinated.

Full-time, 40 hours/week, pay range $18–$20/hr. The role emphasizes customer service, multi-tasking in a fast-paced environment, and a commitment to exceptional patient outcomes.