Patient Care & Front Desk Coordinator

ivyhealth; Gunnisonville (MI); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual

6 holidays

Online education platform

Paid parental leave (26 weeks)

Short/long-term disability

Employee Assistance Program

Discount program

Complementary therapy services

Job summary

Ivy Health in Dewitt, MI is hiring a full-time Patient Coordinator to join our dedicated team. You will be the first point of contact for patients, ensuring a welcoming, organized, and efficient clinic experience.

You will support front office tasks such as patient registration, scheduling, and maintaining accurate records, while delivering excellent customer service to patients and families. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.

Responsibilities

• Serve as the first point of contact for patients and provide a welcoming clinic experience.
• Support front office tasks including patient registration and scheduling.
• Maintain accurate patient records and manage appointments to coordinate with the clinical team.
• Deliver excellent customer service to patients and families.

Skills

Time management

Multitasking

Customer service

Self-motivated

Positive attitude

Eagerness to learn

Tools

Excel

Word

Outlook

Job description

Ivy Health in Dewitt, MI is hiring a full-time Patient Coordinator to join our dedicated team. You will be the first point of contact for patients, ensuring a welcoming, organized, and efficient clinic experience.

You will support front office tasks such as patient registration, scheduling, and maintaining accurate records, while delivering excellent customer service to patients and families. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care