Patient Concierge & Front Desk Specialist (Remote Options)

Primary Health Care Center of Dade; Trenton (GA); Hybrid; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental insurance

Job summary

Primary Health Care Centers is seeking a receptionist to greet patients and visitors, schedule appointments, and handle payments. The role includes maintaining a tidy front office, answering phones, and routing inquiries to the proper department. Staff will rotate through clinics and cross-train in related front-office duties.

The position may involve remote work requirements and adherence to CMS vaccine mandates, with duties supported by EMR systems and patient record keeping.

Qualifications

• Ability to read, analyze, and interpret general business information.
• Ability to write reports and business correspondence.
• Ability to effectively present information to patients and the public.

Responsibilities

• Presents a warm, friendly, client-centered attitude to patients and visitors.
• Maintains a neat, orderly front office, waiting area, and reception.
• Greets visitors and routes calls to the appropriate person or department.
• Collects payments at time of service and handles billing questions.
• Schedules and reschedules appointments per policy; informs patients of policies.
• Ensures HIPAA compliance and protects patient privacy.

Skills

Customer service

Front desk

Communication

Education

High School Diploma

Tools

EMR

Job description

Primary Health Care Centers is seeking a receptionist to greet patients and visitors, schedule appointments, and handle payments. The role includes maintaining a tidy front office, answering phones, and routing inquiries to the proper department. Staff will rotate through clinics and cross-train in related front-office duties.

The position may involve remote work requirements and adherence to CMS vaccine mandates, with duties supported by EMR systems and patient record keeping.