Patient Concierge & Front Desk | Hybrid/Remote Options

MedQuest Associates LLC; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salaries and benefits

Limited or no weekend work

Hybrid/remote opportunities

Job summary

A leading healthcare service provider is seeking a Front Desk Receptionist in Charlotte, NC. In this role, you'll be the first point of contact for patients, handling check-ins, scheduling appointments, and ensuring excellent customer service. The ideal candidate should have a High School Diploma and strong communication skills. Experience in healthcare or customer support is preferred. This position may offer limited weekend work and competitive benefits, making it a great opportunity for motivated individuals.

Qualifications

• 0 - 2+ years of experience in Healthcare or hospitality.
• Ability to work in a fast-paced environment.
• Experience in a medical services office preferred.

Responsibilities

• Serve as the initial point of contact for patients.
• Check patients in and answer phone calls.
• Schedule patient appointments and collect payments.

Skills

Strong customer service background

Professional written and verbal communication skills

Ability to multi-task

Working knowledge of computer systems

Education

High School Diploma or equivalent

Job description

A leading healthcare service provider is seeking a Front Desk Receptionist in Charlotte, NC. In this role, you'll be the first point of contact for patients, handling check-ins, scheduling appointments, and ensuring excellent customer service. The ideal candidate should have a High School Diploma and strong communication skills. Experience in healthcare or customer support is preferred. This position may offer limited weekend work and competitive benefits, making it a great opportunity for motivated individuals.