Remote Medical Receptionist – Primary Care & Scheduling

Winning Assistants LLC; New York (NY); Hybrid; MXN 127,000 - 152,000; Full time

Benefits offered by this job

HIPAA training

Cybersecurity training

Dedicated HR support

Client holidays

Job summary

Winning Assistants LLC is seeking a Medical Receptionist for a remote primary care client. The role involves managing a high volume of inbound calls, scheduling appointments, navigating the AdvancedMD EHR, and routing messages and refills according to office protocols.

The ideal candidate has healthcare front desk experience, strong English communication, and the ability to work in a fast-paced, multi-location primary care setting.

Qualifications

• Healthcare background or experience in medical office settings.
• Prior front desk/medical receptionist experience is required.
• Experience handling high-volume inbound calls with professionalism.
• Ability to navigate patient charts and document interactions in an EHR.
• Scheduling and routing of appointments following office protocols.
• Understanding medical terminology and healthcare workflows.

Responsibilities

• Handle high-volume inbound patient calls across three locations.
• Schedule, reschedule, and coordinate patient appointments.
• Navigate AdvancedMD to review charts and history and document updates.
• Route refill inquiries and messages to the appropriate team member.
• Escalate urgent or unclear issues following protocols.

Skills

High-volume calls handling

EHR/EMR navigation

Scheduling coordination

Medical terminology

English communication

Spanish bilingual (preferred)

Tools

AdvancedMD

Job description

Winning Assistants LLC is seeking a Medical Receptionist for a remote primary care client. The role involves managing a high volume of inbound calls, scheduling appointments, navigating the AdvancedMD EHR, and routing messages and refills according to office protocols.

The ideal candidate has healthcare front desk experience, strong English communication, and the ability to work in a fast-paced, multi-location primary care setting.