Patient Concierge & Front Desk Specialist (Remote Possible)

Primary Healthcare Centers; Trenton (GA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Dental insurance

Job summary

Primary Health Care Centers is seeking a receptionist to warmly greet patients and visitors, manage scheduling, and handle payments. You will balance daily sheets and assist with patient information and EMR updates.

The role requires a high school diploma and strong customer service, with potential remote work aspects. You will rotate through clinics and support the front office team while maintaining a welcoming environment.

Qualifications

• Strong customer service and communication skills.
• Experience working at a medical front desk or similar setting preferred.
• Ability to collect payments and handle basic financial transactions.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Schedule and coordinate appointments per policy.
• Collect payments and balance day sheet daily.
• Verify demographics and insurance information; update EMR records.
• Maintain a clean, organized front office and waiting area.
• Ensure HIPAA compliance and patient confidentiality.

Skills

Customer service

Front desk

Medical office experience

Cash handling

Education

High School Diploma

Tools

EMR software

Job description

Primary Health Care Centers is seeking a receptionist to warmly greet patients and visitors, manage scheduling, and handle payments. You will balance daily sheets and assist with patient information and EMR updates.

The role requires a high school diploma and strong customer service, with potential remote work aspects. You will rotate through clinics and support the front office team while maintaining a welcoming environment.