Patient Concierge & Front Desk Specialist (Medical Receptionist)

DOCS Dermatology Group; Avon (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Company-paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group in Avon, OH is seeking a Medical Receptionist to join our front desk team. You will answer multi-line phones, greet patients, collect insurance data, sign patients in/out, and support daily operations at the front desk.

Responsibilities include data entry into the EHR, scheduling appointments, collecting balances, and assisting management and physicians to ensure smooth patient flow and service excellence.

Qualifications

• High School diploma or equivalent required.
• Experience with medical terminology is a plus.
• Ability to learn related center tasks and assist management and physicians.
• Self-motivated to achieve high patient care and customer service standards.

Responsibilities

• Answering multi-line phones
• Greeting patients and vendors
• Signing patients in and out, obtaining insurance information and any other necessary data
• Data entry into EHR systems.
• Scheduling appointments on the phone and at checkout desks
• Collecting outstanding balances and copays
• Providing patients with support and guidance as needed
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Medical terminology knowledge

Customer service orientation

Ability to learn tasks

Self-motivated

Education

High School diploma or equivalent

Job description

DOCS Dermatology Group in Avon, OH is seeking a Medical Receptionist to join our front desk team. You will answer multi-line phones, greet patients, collect insurance data, sign patients in/out, and support daily operations at the front desk.

Responsibilities include data entry into the EHR, scheduling appointments, collecting balances, and assisting management and physicians to ensure smooth patient flow and service excellence.