Patient Concierge & Front Desk — Dermatology

Docs, Llc; Avon (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group in Avon, OH is seeking a Medical Receptionist to greet patients, answer multi-line phones, collect insurance information, verify data, and schedule appointments with warmth and accuracy. You will work with physicians and staff to support smooth front-desk operations, maintain a clean, organized reception area, and provide guidance to patients about billing and scheduling.

Requires a High School diploma; medical terminology is a plus; customer-service mindset essential.

Qualifications

• High School diploma or equivalent certificate.
• Experience with medical terminology is a plus.
• Ability to learn related center tasks and assist management and physicians.
• Self-motivated to achieve high patient care and customer service standards.

Responsibilities

• Answering multi-line phones.
• Greeting patients and vendors.
• Signing patients in and out, obtaining insurance information and any other necessary data.
• Scheduling appointments on the phone and at checkout desks.
• Collecting outstanding balances and copays.
• Providing patients with support and guidance as needed.
• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.

Skills

Medical terminology

Learning on the job

Customer service

Self-motivated

Education

High School diploma or equivalent

Job description

DOCS Dermatology Group in Avon, OH is seeking a Medical Receptionist to greet patients, answer multi-line phones, collect insurance information, verify data, and schedule appointments with warmth and accuracy. You will work with physicians and staff to support smooth front-desk operations, maintain a clean, organized reception area, and provide guidance to patients about billing and scheduling.

Requires a High School diploma; medical terminology is a plus; customer-service mindset essential.