Patient Concierge & Front Desk Specialist

RadNet, Inc.; Simi Valley (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vis​

Health Savings Accounts with employer 

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet, Inc. in California is seeking a Patient Service Representative to greet patients, verify insurance, collect signatures, and ensure accurate documentation in a fast-paced imaging center.

You will schedule and reschedule appointments, answer phone calls, provide directions, and coordinate with back-office staff to ensure timely and quality patient care while safeguarding health information and medication handling. The position offers comprehensive benefits and an hourly pay rate of $23.

Qualifications

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication abilities.
• Experience providing exceptional customer service.
• Medical terminology knowledge and radiology office experience preferred.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of documentation.
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel appointments, confirm appointments and notify staff of changes.
• Provide orientation for preparatory and safety protocols and directions to facilities.
• Coordinate with back-office staff for timely and effective care of patients.
• Safeguard patient property and Patient Health Information.
• Safeguard on-site medications per policies and legal requirements.
• Respect company property and patient financial information.
• Maintain professional behavior toward patients and coworkers.
• Respect patient boundaries and cultural sensitivities.

Skills

Computer skills

Multitasking

Communication skills

Education

High School Diploma or GED

Job description

RadNet, Inc. in California is seeking a Patient Service Representative to greet patients, verify insurance, collect signatures, and ensure accurate documentation in a fast-paced imaging center.

You will schedule and reschedule appointments, answer phone calls, provide directions, and coordinate with back-office staff to ensure timely and quality patient care while safeguarding health information and medication handling. The position offers comprehensive benefits and an hourly pay rate of $23.