Patient Services Specialist – Healthcare Concierge

RadNet, Inc.; Clinton (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Savings Account

401(k) Employer Match

Wellness dollars

Free imaging services for you and your

Medical, Dental and Vision coverage

Job summary

RadNet, Inc. is seeking a Patient Service Representative to greet and register patients, verify insurance, and collect payments. The role focuses on delivering friendly, efficient service in a fast-paced imaging center environment.

You will coordinate with back-office staff to ensure timely care, maintain patient privacy, and uphold company policies regarding on-site medications and patient information. Strong communication and multitasking skills are essential.

Qualifications

• High School Diploma or GED required.
• Intermediate to advanced computer skills expected.
• Strong multitasking and communication skills required.
• Experience providing exceptional customer service preferred.
• Medical terminology knowledge and recent medical/radiology office experience preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and ensure accurate documentation.
• Collect and log all co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule, or cancel appointments; notify staff of changes.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Professional demeanor

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet, Inc. is seeking a Patient Service Representative to greet and register patients, verify insurance, and collect payments. The role focuses on delivering friendly, efficient service in a fast-paced imaging center environment.

You will coordinate with back-office staff to ensure timely care, maintain patient privacy, and uphold company policies regarding on-site medications and patient information. Strong communication and multitasking skills are essential.