Radiology Patient Service Specialist – Front Desk Care

RadNet; California; Sur place; USD 26 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision

HSA

Wellness dollars

401k match

Free imaging services

Résumé du poste

RadNet is hiring a Patient Service Representative in California. You will greet and register patients, verify insurance, collect payments, and schedule appointments while maintaining patient privacy and a high level of service in a fast-paced radiology setting.

You will coordinate with back-office staff to ensure smooth operations, uphold safety procedures, and assist patients and families with information and directions to centers.

Qualifications

• High School Diploma or GED is required.
• Intermediate to advanced computer skills are required.
• Strong multitasking and communication skills are essential.
• Experience providing exceptional customer service is required.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Responsabilités

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and ensure documentation is complete.
• Collect and log all co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule or cancel appointments; confirm and notify staff of changes.
• Provide patient orientation for safety protocols and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient information and on-site medications as per policy.

Connaissances

Customer service

Communication skills

Multitasking

Formation

High School Diploma or GED

Description du poste

RadNet is hiring a Patient Service Representative in California. You will greet and register patients, verify insurance, collect payments, and schedule appointments while maintaining patient privacy and a high level of service in a fast-paced radiology setting.

You will coordinate with back-office staff to ensure smooth operations, uphold safety procedures, and assist patients and families with information and directions to centers.