Radiology Patient Concierge & Care Champion

RadNet, Inc.; San Francisco (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vis#

Health Savings Accounts with employer

401(k) Employer Match

Free services at imaging centers for你

Job summary

RadNet in San Francisco is seeking a Patient Service Representative to join a patient-centered imaging team. You will greet and register patients, verify insurance and collect signatures, and ensure accuracy of documentation while delivering friendly, professional service.

You will also collect co-pays, answer calls, schedule appointments, coordinate with back-office staff, and protect patient information with strict privacy and safety practices in a fast-paced environment.

Qualifications

• Genuine passion for customer service and ability to stay professional in all situations.
• Effective and professional communication with patients, guests & colleagues.
• Thrives in a fast-paced environment with structured work prioritization and strong service orientation.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes.
• Provide orientation for preparatory and safety protocols and guidance to facilities.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet in San Francisco is seeking a Patient Service Representative to join a patient-centered imaging team. You will greet and register patients, verify insurance and collect signatures, and ensure accuracy of documentation while delivering friendly, professional service.

You will also collect co-pays, answer calls, schedule appointments, coordinate with back-office staff, and protect patient information with strict privacy and safety practices in a fast-paced environment.