Radiology Front Desk & Patient Services Specialist

RadNet; Stockton (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vis​

Health Savings Account (HSA)

401(k) Employer Match

Free imaging services for you and your

Vision coverage

Job summary

RadNet in Stockton, CA is seeking a Patient Service Representative to provide exceptional front-desk patient service. You will greet patients, verify insurance, collect co-pays, schedule appointments, and coordinate with back-office staff to ensure smooth patient flow and accuracy of documentation.

The role emphasizes accurate data entry, strong communication with patients and staff, and adherence to patient privacy regulations in a fast-paced imaging center environment.

Qualifications

• Genuine passion for customer service and ability to stay professional in all situations.
• Effective and professional communication and interpersonal skills with patients and colleagues.
• Thrives in fast-paced environments with a structured approach to prioritizing work.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy of documentation.
• Collect and log all co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide directions to facilities and orient patients to safety protocols.
• Safeguard patient health information and on-site medications according to policies.

Skills

Customer service

Communication skills

Multitasking

Professionalism

Education

High School Diploma or GED

Tools

Medical terminology

Job description

RadNet in Stockton, CA is seeking a Patient Service Representative to provide exceptional front-desk patient service. You will greet patients, verify insurance, collect co-pays, schedule appointments, and coordinate with back-office staff to ensure smooth patient flow and accuracy of documentation.

The role emphasizes accurate data entry, strong communication with patients and staff, and adherence to patient privacy regulations in a fast-paced imaging center environment.