Patient Services Specialist - Front Desk & Care Concierge

RadNet, Inc.; Bethesda (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

immediate family

Job summary

RadNet, Inc. is seeking a Patient Service Representative to greet and register patients with a friendly, service-oriented approach. You will verify insurance, collect signatures, and ensure accuracy of required documentation.

The role includes collecting co-pays, handling calls, and scheduling appointments to support smooth patient flow. The position requires strong communication skills and the ability to work in a fast-paced environment while maintaining patient privacy and professional

Qualifications

• Must have excellent customer service skills and professionalism.
• Strong communication and interpersonal abilities with patients and staff.
• Ability to multi-task in a fast-paced healthcare environment.
• Experience handling payments and insurance information.
• Knowledge of medical terminology preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, obtain signatures and complete documentation.
• Collect and log co-pays and fees.
• Answer or transfer incoming calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.

Skills

Customer service

Communication

Interpersonal skills

Time management

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet, Inc. is seeking a Patient Service Representative to greet and register patients with a friendly, service-oriented approach. You will verify insurance, collect signatures, and ensure accuracy of required documentation.

The role includes collecting co-pays, handling calls, and scheduling appointments to support smooth patient flow. The position requires strong communication skills and the ability to work in a fast-paced environment while maintaining patient privacy and professional