Patient Concierge & Front Desk Specialist

methodisthealthsystem; Richardson (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Medical Group is seeking a Patient Representative to greet and schedule patients, verify insurance, and enter data in the clinic system. You will serve as a liaison between patients and clinical staff, ensuring accurate demographic and billing information.

The role requires strong communication, familiarity with medical terminology, and experience with medical software; high school education or equivalent is required.

Qualifications

• High school education or equivalent.
• Experience in a front office using medical management software preferred.
• Typing speed of 40 words per minute or faster.

Responsibilities

• Greet, instruct and schedule patients; register in computer system; determine insurance benefits.
• Check-in patients, verify/update demographic and insurance information; collect payments.
• Answer calls, take messages and route information to appropriate parties.
• Maintain reception area and work area in neat condition.
• Input daily balances of charges and receipts as directed.

Skills

Strong communication

Medical terminology

Medical software

Typing 40 wpm

Education

High school education or equivalent

Job description

Methodist Medical Group is seeking a Patient Representative to greet and schedule patients, verify insurance, and enter data in the clinic system. You will serve as a liaison between patients and clinical staff, ensuring accurate demographic and billing information.

The role requires strong communication, familiarity with medical terminology, and experience with medical software; high school education or equivalent is required.