Patient Experience Front Desk Specialist

methodisthealthsystem; Richardson (TX); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Employee Wellness Program

Job summary

Methodist Medical Group is seeking a Patient Representative to greet patients, register them in the system, verify insurance benefits, and serve as a liaison between patients and clinical staff. The role requires strong communication, accurate data entry, and proficiency with medical office systems.

The position supports the clinic’s efficiency and patient care, with duties spanning check-in, appointment scheduling, and coordination with the Office Manager.

Qualifications

• Knowledge of front office procedures and medical terminology.
• Excellent grammar and spelling; proficient with medical office technology systems.
• Experience with medical management software is preferred.

Responsibilities

• Greets, instructs and schedules patients; registers patients into the computer system; determines insurance benefits.
• Checks-in patients and verifies demographic and insurance information; assists patients with ambulatory needs.
• Answers calls, screens messages, and communicates with staff; maintains reception and work area.

Skills

Communication skills

Medical terminology

Medical office software

Typing 40 wpm

Front office experience

Education

High school diploma or equivalent

Job description

Methodist Medical Group is seeking a Patient Representative to greet patients, register them in the system, verify insurance benefits, and serve as a liaison between patients and clinical staff. The role requires strong communication, accurate data entry, and proficiency with medical office systems.

The position supports the clinic’s efficiency and patient care, with duties spanning check-in, appointment scheduling, and coordination with the Office Manager.