Patient Access & Scheduling Specialist

Methodist Health System; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Methodist Medical Group in North Texas is seeking a Patient Representative to greet, instruct, and schedule patients, register them in the computer system, and determine insurance benefits. You will serve as a liaison between patients and clinical staff in a fast-paced office environment.

The role requires strong communication, familiarity with medical terminology, and accurate data entry. Prior front-office experience with medical management software and a high school education are preferred.

Qualifications

• Knowledge of front office procedures and medical terminology.
• Excellent grammar and spelling; clear telephone communication.
• Experience with medical management software preferred.

Responsibilities

• Greets patients promptly and courteously.
• Checks in patients and updates demographic and insurance information.
• Registers new patients in the computer system.
• Answers calls and forwards messages.
• Maintains a neat reception and filing area.
• Coordinates with Practice Manager to resolve issues.
• Adheres to confidentiality requirements.
• Handles payments and processes charges.
• Attends staff meetings as scheduled.
• Input daily balance of charges as assigned.

Skills

Front desk

Medical terminology

Communication skills

Data entry

Typing 40 wpm

Telephone etiquette

Education

High school education or equivalent

Tools

Medical management software

Job description

Methodist Medical Group in North Texas is seeking a Patient Representative to greet, instruct, and schedule patients, register them in the computer system, and determine insurance benefits. You will serve as a liaison between patients and clinical staff in a fast-paced office environment.

The role requires strong communication, familiarity with medical terminology, and accurate data entry. Prior front-office experience with medical management software and a high school education are preferred.