Patient Concierge & Front Desk Coordinator

ConvenientMD LLC; Peabody (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k match after one year

Employee discounts

Job summary

ConvenientMD LLC in Peabody, MA is seeking a Medical Receptionist to greet patients, register them, and manage front desk operations. You will handle insurance questions, collect payments, and coordinate scheduling to keep clinics running smoothly.

This role supports a collaborative clinical team and requires strong organization, communication, and basic software skills. The company offers comprehensive benefits and opportunities for growth.

Qualifications

• High School Diploma or GED required.
• Proactive communicator with patients and team.
• Detail-oriented with strong organizational skills.
• Compassionate, patient-focused and reliable.

Responsibilities

• Greet patients and visitors; register patients and verify information.
• Answer phones and direct calls in a professional manner.
• Handle insurance & billing inquiries with clear explanations.
• Collect payments and ensure timely patient balances.
• Schedule appointments, referrals, and manage registrations across systems.
• Maintain organized reception area and assist with clerical duties.

Skills

Customer service

Communication

Organizational skills

MS Office

Education

High School Diploma or GED

Tools

EMR software

Reservation scheduling

Job description

ConvenientMD LLC in Peabody, MA is seeking a Medical Receptionist to greet patients, register them, and manage front desk operations. You will handle insurance questions, collect payments, and coordinate scheduling to keep clinics running smoothly.

This role supports a collaborative clinical team and requires strong organization, communication, and basic software skills. The company offers comprehensive benefits and opportunities for growth.