Patient Concierge & Front Desk Rockstar

OneOncology, LLC; Wichita (KS); On-site; USD 21,000 - 28,000; Full time

Job summary

Wichita Urology Group in Wichita, KS, seeks a Registration Specialist to be the welcoming face at the front desk. You will gather patient information, verify details, schedule appointments, and support daily operations with a patient-centered approach.

The role requires 1–2 years of medical front desk experience, strong communication, and computer proficiency. Aiming to maintain an organized, confidential environment, you’ll contribute to efficient patient care and service delivery.

Qualifications

• 1–2 years of experience in patient registration or front desk in a medical setting (preferred).
• Strong communication skills, both spoken and written.
• Proficient with computers and basic office equipment.
• Ability to stay organized while handling multiple tasks.
• Commitment to accuracy, confidentiality, and efficiency.

Responsibilities

• Greet patients with warmth and professionalism at the front desk.
• Accurately collect patient information and payment details.
• Schedule appointments and enter lab orders efficiently.
• Manage incoming calls, prepare paperwork, and support daily operations.
• Keep the lobby and workspace clean, organized, and inviting.
• Answer patient questions with empathy and clarity.
• Protect patient confidentiality while delivering top-tier service.

Skills

Communication skills

Front desk experience

Computer literacy

Organizational skills

Confidentiality

Job description

Wichita Urology Group in Wichita, KS, seeks a Registration Specialist to be the welcoming face at the front desk. You will gather patient information, verify details, schedule appointments, and support daily operations with a patient-centered approach.

The role requires 1–2 years of medical front desk experience, strong communication, and computer proficiency. Aiming to maintain an organized, confidential environment, you’ll contribute to efficient patient care and service delivery.