Dermatology Front Desk Specialist — Patient Care & Scheduling

Forefront Dermatology; Wichita (KS); Hybrid; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

HSA matching

PTO and Holiday pay

Company paid life insurance and long‑/

Short term disability

Additional life insurance

Accident and Critical Illness

401K with employer contribution

Profit sharing

Employee discounts

Job summary

Forefront Dermatology – Wichita clinic is hiring a full-time Patient Service Representative to greet patients, check in, verify insurance, and manage a multi-line phone system while updating the electronic health record. This role requires a high school diploma, 1+ year medical office experience, proficient computer skills, and strong customer service, communications, and organizational abilities.

You will also handle scheduling, collect co-pays, and support front-desk operations in a fast-paced

Qualifications

• High school diploma or equivalent required.
• 1+ years medical office experience preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Excellent customer service, communication and organizational skills.
• Operate standard office equipment.
• Type at least 40 wpm preferred.
• Attention to detail.
• Ability to multi-task, prioritize, and work well individually or on a team.
• Respond positively to feedback from supervisors.
• Professional appearance and manner.
• Friendly, cheerful, tactful, and compassionate demeanor.
• Maintain confidentiality of information.

Responsibilities

• Performs opening and closing clinic duties.
• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter.
• Checks schedules for added, canceled and no-show appointments.
• Schedules follow up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Skills

Customer service

Multi-tasking

Communication skills

Organizational skills

Typing 40 wpm

Professional appearance

Confidentiality

Learn new software

Teamwork

Computer literacy

Medical office experience

Education

High school diploma or equivalent

Job description

Forefront Dermatology – Wichita clinic is hiring a full-time Patient Service Representative to greet patients, check in, verify insurance, and manage a multi-line phone system while updating the electronic health record. This role requires a high school diploma, 1+ year medical office experience, proficient computer skills, and strong customer service, communications, and organizational abilities.

You will also handle scheduling, collect co-pays, and support front-desk operations in a fast-paced