Patient Concierge & Front Desk - Part Time

Trinity Health; Brighton (MI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

DailyPay

Full benefits package

Tuition reimbursement

Job summary

Trinity Health Livingston is seeking a Customer Service Assistant for the Day shift in a part-time capacity (24 hours/week). You will greet patients and visitors, handle phones, access patient data, and assist with wayfinding and information requests to ensure a positive hospital experience.

Responsibilities include escorting patients, directing to services, and supporting the reception team as needed. Prioritizes courtesy, confidentiality, and professional conduct in a busy health care

Qualifications

• High School diploma or GED required.
• Proficient computer/typing skills to navigate systems.

Responsibilities

• Greet patients, visitors and staff in a professional manner.
• Answer phones and access patient information per procedures.
• Escort patients as requested and provide information and directions.

Skills

Computer typing

Interpersonal communication

Customer service

Education

High School diploma or GED

Job description

Trinity Health Livingston is seeking a Customer Service Assistant for the Day shift in a part-time capacity (24 hours/week). You will greet patients and visitors, handle phones, access patient data, and assist with wayfinding and information requests to ensure a positive hospital experience.

Responsibilities include escorting patients, directing to services, and supporting the reception team as needed. Prioritizes courtesy, confidentiality, and professional conduct in a busy health care