Patient Concierge & Front Desk Lead — Dermatology

Platinum Dermatology Partners Llc; Yuma (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

Platinum Dermatology Partners is seeking a friendly Front Desk Coordinator to manage patient check-in, scheduling, and phones in a fast-paced dermatology clinic. You will verify insurance, collect copays, and prepare patient paperwork.

Required: 2–3 years front desk in medical office, HIPAA awareness, EMR experience; prefer dermatology exposure. You will greet patients, answer inquiries, and coordinate with providers while delivering exceptional customer service.

Qualifications

• Minimum 2–3 years of front desk experience in a medical office.
• Exceptional written and verbal communication skills.
• Knowledge of CPT/ICD-10 terminology is a plus.

Responsibilities

• Answer phones, greet patients, schedule appointments, and guide inquiries.
• Verify insurance, obtain prior authorization when needed, and collect copays.

Skills

Front desk

Customer service

Communication

Education

High School Diploma or GED

Tools

EMR systems

Job description

Platinum Dermatology Partners is seeking a friendly Front Desk Coordinator to manage patient check-in, scheduling, and phones in a fast-paced dermatology clinic. You will verify insurance, collect copays, and prepare patient paperwork.

Required: 2–3 years front desk in medical office, HIPAA awareness, EMR experience; prefer dermatology exposure. You will greet patients, answer inquiries, and coordinate with providers while delivering exceptional customer service.