Derm Front Desk Coordinator — Patient Experience

Platinum Dermatology Partners; San Diego (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Short-term/Long-term disability

Life and other voluntary plans

401(k) plan

Employee Referral Program

Paid Time-Off

Company-Paid Holidays

Job summary

Platinum Dermatology Partners is seeking a Front Desk Coordinator for our San Diego clinics. In this full-time role, you will greet patients, schedule appointments, verify insurance, and handle payments at check-in/out in a fast-paced dermatology setting.

The ideal candidate has 2-3 years of front desk experience in medical offices, strong communication, and familiarity with EMR systems. Prior dermatology experience is a plus, and exceptional patient service is essential.

Qualifications

• High School Diploma or GED is required.
• 2-3 years front desk experience in a medical office/clinic.
• Prior dermatology or cosmetic experience preferred.
• Experience with insurance verification and scheduling.

Responsibilities

• Handle front desk operations including phones, greeting patients, scheduling appointments, and routing non-routine requests.
• Prepare patient paperwork before appointments and review EMA for updates.
• Verify insurance eligibility and obtain/verify prior authorizations.
• Record and collect co-pays and balances at check-in/out.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Compassion

Education

High School Diploma or GED

Tools

EMR systems

Scheduling software

Job description

Platinum Dermatology Partners is seeking a Front Desk Coordinator for our San Diego clinics. In this full-time role, you will greet patients, schedule appointments, verify insurance, and handle payments at check-in/out in a fast-paced dermatology setting.

The ideal candidate has 2-3 years of front desk experience in medical offices, strong communication, and familiarity with EMR systems. Prior dermatology experience is a plus, and exceptional patient service is essential.