Patient Concierge & Front Desk – Dental/Oral Surgery

Allied OMS; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Flexible spending account

Free parking

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Allied OMS is seeking a dependable Front Office Assistant for its Phoenix, AZ-based oral and maxillofacial surgery practice. You’ll be the first point of contact, handling scheduling, patient records, insurance verification, and payment processing while maintaining a welcoming reception area.

Ideal candidates have a High School Diploma and at least 1 year of healthcare office experience, with strong organizational and interpersonal skills to support a fast-paced team.

Qualifications

• Greet and check in patients in a friendly manner.
• Collect co-payments and verify insurance coverage.
• Schedule and confirm patient appointments.
• Prepare new patient records neatly and accurately.
• Responding to patient billing inquiries, directing to appropriate departments as necessary.
• Self-motivated with the ability to exceed patient expectations and maintain organization.

Responsibilities

• Greet and check in patients in a friendly manner.
• Collect co-payments and verify insurance coverage.
• Schedule and confirm patient appointments.
• Prepare new patient records neatly and accurately.
• Responding to patient billing inquiries, directing to appropriate departments as necessary.

Skills

Customer service

Interpersonal communication

Organizational skills

Multi-tasking

Flexibility

Education

High School Diploma or equivalent

Healthcare office experience (1 year)

Tools

Computer skills

Job description

Allied OMS is seeking a dependable Front Office Assistant for its Phoenix, AZ-based oral and maxillofacial surgery practice. You’ll be the first point of contact, handling scheduling, patient records, insurance verification, and payment processing while maintaining a welcoming reception area.

Ideal candidates have a High School Diploma and at least 1 year of healthcare office experience, with strong organizational and interpersonal skills to support a fast-paced team.