Front Office Assistant

Allied OMS; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Flexible spending account

Free parking

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

Allied OMS is seeking a dependable Front Office Assistant for its Phoenix, AZ-based oral and maxillofacial surgery practice. You’ll be the first point of contact, handling scheduling, patient records, insurance verification, and payment processing while maintaining a welcoming reception area.

Ideal candidates have a High School Diploma and at least 1 year of healthcare office experience, with strong organizational and interpersonal skills to support a fast-paced team.

Qualifications

• Greet and check in patients in a friendly manner.
• Collect co-payments and verify insurance coverage.
• Schedule and confirm patient appointments.
• Prepare new patient records neatly and accurately.
• Responding to patient billing inquiries, directing to appropriate departments as necessary.
• Self-motivated with the ability to exceed patient expectations and maintain organization.

Responsibilities

• Greet and check in patients in a friendly manner.
• Collect co-payments and verify insurance coverage.
• Schedule and confirm patient appointments.
• Prepare new patient records neatly and accurately.
• Responding to patient billing inquiries, directing to appropriate departments as necessary.

Skills

Customer service

Interpersonal communication

Organizational skills

Multi-tasking

Flexibility

Education

High School Diploma or equivalent

Healthcare office experience (1 year)

Tools

Computer skills

Job description

Description
Phoenix Oral & Facial Surgery is a well-established oral and maxillofacial surgery practice in Phoenix, AZ, committed to delivering exceptional, patient-centered care. We're seeking a dependable, organized, and customer-focused Front Office Assistant to be the first point of contact for our patients. You'll handle scheduling, patient records, insurance verification, and payment processing while maintaining a welcoming, efficient reception area.

Job Type
Full-time

Description Phoenix Oral & Facial Surgery is a well-established oral and maxillofacial surgery practice in Phoenix, AZ, committed to delivering exceptional, patient-centered care. We're seeking a dependable, organized, and customer-focused Front Office Assistant to be the first point of contact for our patients. You'll handle scheduling, patient records, insurance verification, and payment processing while maintaining a welcoming, efficient reception area.

Requirements

• Greet and check in patients in a friendly manner
• Collect co-payments and verify insurance coverage
• Schedule and confirm patient appointments
• Prepare new patient records neatly and accurately
• Various office duties as assigned by Practice Manager
• Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary

Qualifications

• High School Diploma or equivalent
• Candidates will have a minimum of one year experience in a healthcare office - experience in the dental or medical industry with scheduling.
• Self-motivated with the ability to exceed patient expectations
• Excellent organizational skills to effectively handle multiple tasks
• Flexibility to support change, with varying schedules as necessary
• Possess excellent interpersonal communication skills

Benefits

• 401(k)
• 401(k) matching
• Employee discount
• Flexible spending account
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience

• Customer service: 1 year (Preferred)
• Dental office experience: 1 year (Required)
• Computer skills: 1 year (Required)

Allied OMS is a doctor-owned, doctor-led, and doctor-governed management services organization (MSO) in the oral and maxillofacial surgery space that combines the best of private practice with the best of private equity. Leveraging decades of experience building platform businesses in the healthcare industry and collectively owned by member surgeons, private equity, and management consulting veterans, Allied OMS offers essential tools for maximizing practice value. Grounded in clinical excellence, doctors in the Allied OMS network maintain essential roles in management, governance, and clinical practice and participate directly in the platform's growth. Seventy-five percent of the Allied OMS board of directors are doctor members, and Allied OMS doctors lead 100% of the platform's management committees.