Patient Experience Coordinator – Oral Surgery Office

Austin Oral Surgery; Austin (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

Austin OMS in Austin, TX is seeking a Front Desk Office Coordinator to join our oral surgery team. You will be the first point of contact for patients, handling scheduling, payments, and new patient accounts while ensuring a warm, professional experience.

The role requires multitasking, strong communication, and a patient-centric approach. Previous dental or medical office experience is preferred; completion of high school is required; you will collaborate with clinicians and staff to support

Qualifications

• Completion of high school or equivalent is required.
• Experience in dental/medical/admin roles preferred.
• Strong customer service and communication abilities are essential.

Responsibilities

• Answer calls, schedule appointments, and create patient accounts.
• Check-in patients, post payments, and convert treatment plans.
• Assist with scheduling surgeries and prep logistics.
• Collaborate with team to maintain efficient operations.
• Adapt to a wide range of administrative tasks as needed.

Skills

Patient-centric

Multitasking

Customer service

Communication skills

Adaptability

Self-starter

Education

High school diploma or equivalent

Job description

Austin OMS in Austin, TX is seeking a Front Desk Office Coordinator to join our oral surgery team. You will be the first point of contact for patients, handling scheduling, payments, and new patient accounts while ensuring a warm, professional experience.

The role requires multitasking, strong communication, and a patient-centric approach. Previous dental or medical office experience is preferred; completion of high school is required; you will collaborate with clinicians and staff to support